Monthly Archives: July 2013

Online and offline (water cooler talk)-with posts, tweets, reviews and coffee breaks, people share over 16,000 words each day. Every hour there are over 100 million conversations about brands. Word of mouth sells- make sure your brand and the service you provide are part of the conversation. If you want to move up…move into the […]

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What are your thoughts on a successful dealership operating without CRM? And would make a difference?

Hi and thank you for that great question. I think the danger to using the word “successful” is because many people look success as having reached a destination. Success is rented and is never paid in full. The problem with the car business is the thought process of many in management who feel what has […]

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The hardest door you’ll ever find to open is your own- to go out and face the mounds of rejection in search of the needles of acceptance is what makes you unique. You weren’t hired because it was easy.

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You Need Possibilities Not Probabilities

When you are staring down the barrel of your month, let the possibilities of winning, outweigh the probabilities of losing. With days remaining, you don’t need better odds, you need more heart.  Keep fighting!

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Nobody books a room at a “base” resort. Who enjoys fine dining while feasting on basic, bland foods? The answer: No one!  Buying a vehicle is the 2nd largest decision your customer will make; as a sales professional you’ve got to be careful not to bruise your customer’s ego by using the word “base” in […]

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A Little Bit Goes A Long Way

A Little Bit Goes A Long Way The new 50th anniversary Lamborghini Veneno carries a price tag of $3.9 million, making it one of the most expensive cars ever produced. It sits on a $400,000 chassis, is adorned with custom made aerodynamic panels, all cradled with a V12 engine that cranks out 750 horsepower-reaching 60 […]

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