Monthly Archives: August 2013

Position Determines Perception

Where you are and what you are doing, at this exact moment,  has everything to do with how a customer perceives you. You have only 10 seconds to make a positive first impression. No matter how well you know your product or how high your customer service index scores are, it’s all for naught when […]

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When it comes to a Demo, Write-up, or asking for the sale, most salespeople take the path of least resistance by asking one time for a demo, to come inside, or for the business. When a customer tells you NO, take the path of most resistance by taking a “Just One” approach. (Source: http://www.youtube.com/)

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Your best luck is found when you’re willing to create it.

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A restaurant is the only place where you get the rewards before paying the price. Robin Sharma

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fastcompany: Here’s one leadership lessons from a Navy SEAL commander: Survival is not about who’s the strongest or fastest, but who can best adapt to change. Navy SEAL’s are masters of adaptation, being able to operate in jungle, desert or arctic conditions. In comparison, CEOs must adapt to the ever-changing market conditions they face daily […]

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Tough times don’t make the man, they reveal him.

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You Got A Problem?

In his book, When Bad Things Happen To Good People, Harold Kushner tells of an old Chinese tale of a woman whose only son had died.  ”In her grief, she went to the holy man and said, “What prayers, what magical incantations do you have to bring my son back to life?” Instead of sending […]

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You can’t have everything you want, but with work & dedication, you can have the things that really matter to you. Marissa Mayer CEO of Yahoo #successmagazine

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Do what you fear most-what’ve you got to lose? Tom Hopkins

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Red Ink Shows Faster Than Black Ink

Why does it take 7 positive surveys to overcome 1 negative one? After having one bad month, why does it take 3 months to get back on track?  Explain to me why I must work with 4, 5, even 8 prospects before finally making 1 sale? Red ink doesn’t flow faster than black ink-it merely […]

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