Your Autosuggestion Has A Virus
If you’ve ever sent a text message or an email from your smart-phone, chances are you’ve had a run in (or 10) with the power of Autosuggestion. In an effort to save you time in today’s hectic pace, computer programmers have programmed your phone to anticipate what you are about to say. Unfortunately, the programmed suggestion brought you the wrong result, because what you sent was not what you meant to say- now you’ve got to stop everything and send another email or text clarifying what you meant to say the first time.
When you first got into sales, Autosuggestion was a benefit to you…today it’s a barricade. It was a benefit to you in the early days because you, the programmer, programmed your mind-which correlated into action, that you were going to be successful. And you were. Every customer was worth your time-every day you had multiple appointments, you believed in your product, the dealership, and your management. You didn’t totally understand the product, process, or paradigms-you just anticipated that you would do well and you did.
Did that is…
Today, you believe the management, customers, and products are the ones barricading your success. And you know what? You are 100% correct! They are the ones stopping you because YOU, the programmer, have programmed your mind to believe that they are barricades to your success. YOU have programmed your operating system (aka effort) to anticipate negative results. With each keystroke of negativity- the management is out of touch and unfair, customers are liars, upside down, and idiots, the Internet has taken the fun out of the selling cars, the service department can’t ever get it right, and the manufacturers are idiots because you can’t get leather and 20” wheels on a 26C package, you are getting everything you have anticipated.
The people, product, and processes aren’t your problem-the programming is. Change your program and you’ll change your production.
I’ll see you next time on the Blacktop!